I'm a Service Advisor, and I've been loving this role at McDonough Hyundai for over three years now. Growing up in Los Angeles, and being a George Washington Prep High School grad, I've always enjoyed helping people. Being bilingual has been a real asset in providing the best service possible. I'm married, and family is incredibly important to me. That passion extends to my work; I'm genuinely passionate about ensuring every customer feels taken care of and their vehicle is in good hands. My ability to advise and help customers is something I take pride in. I believe in being honest and transparent in all my interactions. I'm grateful for the opportunity to come to work every day and make a difference. Plus, I always enjoy chatting about family when the chance arises. And yes, I'm a fan of Hawaii.
4.9 / 5 based on 263 ratings (214 written reviews)
Excellent service
— James S. ,
I had a great experience getting my car serviced at Hyundai! The staff was friendly, professional, and made the entire process smooth and stress-free. A special shout-out to Moises for his outstanding customer service. He was attentive, helpful, and took the time to make sure everything was taken care of. I truly appreciate his professionalism and excellent customer care. Thank you, Moises, for making this such a positive experience! Highly recommend!
— Ngo V. ,
My experience with Moises is always a pleasure. He’s very patient, communicates clearly and makes sure I’m okay while waiting on my car to be serviced.
— Unique R. ,
Great. Shortest appointment I have had there, with no problems
— Johnny R. ,
Moises was a very great service advisor, he communicated with me through out the entire process and was very easy to reach
— Angela F. ,
Perfect!! Meant to hit a 10
— Susan H. ,
Moises is very professional and knowledgeable. Is not trying to over sell you any type of service. I fully trust him with my car.
— Ariany Lizmar L. ,
Moises was very helpful, courteous, and went above and beyond to help me get the services when I come back for future services, I will ask for him.
— Jacquelyn M. ,
Very good. Mr. Bonilla was very professional, listened to my concerns (and resolved them), answered all my questions, and he was very knowledgeable. Very pleasant experience.
— Michele H. ,
Exceptional as always!!
— Charlie K. ,