I'm a Service Advisor, and I've been loving this role at McDonough Hyundai for over three years now. Growing up in Los Angeles, and being a George Washington Prep High School grad, I've always enjoyed helping people. Being bilingual has been a real asset in providing the best service possible. I'm married, and family is incredibly important to me. That passion extends to my work; I'm genuinely passionate about ensuring every customer feels taken care of and their vehicle is in good hands. My ability to advise and help customers is something I take pride in. I believe in being honest and transparent in all my interactions. I'm grateful for the opportunity to come to work every day and make a difference. Plus, I always enjoy chatting about family when the chance arises. And yes, I'm a fan of Hawaii.
5.0 / 5 based on 64 ratings (51 written reviews)
Moises was very professional and super helpful.
— Kylah W. ,
Very comfortable in the waiting room and the wait was not long. The maintenance manager did not hesitate to come to the waiting area and inform you about the main]tenance completed on your vehicle. The service is always perfect The drive our out is like driving a new vehicle. Thank you!
— Thomas R. ,
Great experience overall
— Demario M. ,
Moises in the service department was absolutely amazing! He was super attentive, helpful, and kept me informed throughout the entire process. It’s rare to come across someone who is both professional and genuinely caring, but Moises made the experience smooth and stress-free from start to finish. Customer service like his truly makes a difference. Thank you again for all your help!
— Cynthia A. ,
Amazing
— Wendy H. ,
He is very concerned for my safety in my car. Did the necessary steps to find out what the issue was with the safety indicators in my car. I'm very happy with the results
— Roxane R. ,
Great customer service!!
— Lacharles D. ,
Moises Bonilla provided exceptional customer service at Hyundai. He was professional, attentive, and made the entire experience smooth and stress-free. His knowledge, communication, and willingness to go above and beyond truly stood out. Thank you, Moises, for your outstanding service and dedication to customer satisfaction!
— Vernell L. ,
Prompt, professional, and friendly
— Catherine S. ,
Awesome. He is very knowledgeable and trustworthy. I always try to find him when I take my car to he the service done.
— Ariany Lizmar L. ,