I'm a Service Advisor, and I've been loving this role at McDonough Hyundai for over three years now. Growing up in Los Angeles, and being a George Washington Prep High School grad, I've always enjoyed helping people. Being bilingual has been a real asset in providing the best service possible. I'm married, and family is incredibly important to me. That passion extends to my work; I'm genuinely passionate about ensuring every customer feels taken care of and their vehicle is in good hands. My ability to advise and help customers is something I take pride in. I believe in being honest and transparent in all my interactions. I'm grateful for the opportunity to come to work every day and make a difference. Plus, I always enjoy chatting about family when the chance arises. And yes, I'm a fan of Hawaii.
4.9 / 5 based on 211 ratings (172 written reviews)
En servicio todos son geniales pero siempre Moisés a sido nuestro servidor desde q compramos el carro y su conocimiento y por aserlos partes del concesionario
— Ramon O. ,
Moises is a true professional. A loyal employee who represents your dealership with pride.
— Pamela M. ,
Moises was very accommodating, very professional and I trust him with any and all car repairs and services my car may need in the future.
— Carol G. ,
Moises answered every question promptly, and made sure we were comfortable. He kept us updated. We could not have asked for a better experience!
— Deborah E. ,
Moses is hands down the best service technician I have ever worked with! He was consistent, honest, incredibly professional, and patient throughout the entire process—and he always made a point to call me back promptly.
— Johnnie B. ,
Moises is a great service advisor he dedícate time to explain every detail of the service requested and advise you about other services that your car will need also he has a knowledge of how different electronic functions that the car has
— Rene P. ,
Moises was very professional and courteous. He kept me informed along the way.
— Kiwanis L. ,
Easy to work with
— Linda R. ,
Very knowledgeable and friendly
— Shannon S. ,
My overall experience with Moises was absolutely impeccable! From the moment I arrived, he took the time to educate me on why my vehicle needed to be serviced and made sure I fully understood the process. He was incredibly relatable, personable, and understanding. He listened to my concerns, worries, and fears and made me feel completely comfortable trusting the dealership with my vehicle. Moises also made sure everything was handled in a timely and efficient manner. I was in and out with my rental car within minutes, which allowed me to make it to work on time. Even better, my vehicle was fully serviced and ready the very same day! I truly appreciate the level of customer service, communication, and care Moises provided throughout the entire experience. For what it’s worth, I’ll definitely be working with him again in the future. Thank you so much, Moises, for making what could have been a stressful experience such a smooth and positive one! ⭐️⭐️⭐️⭐️⭐️
— Chantel W. ,