Customer rating
4.7 / 5 based on 21 ratings (20 written reviews)
Recent reviews
Excellent! Janye was very helpful and responsive. He was easy, professional, and pleasant to work with! He answered our questions and wasn't pushy with us making our decisions. I strongly recommend working with Janye.
— Robert W. ,
Kanye was very good. Dealership support for him was lacking.
— Maury L. ,
I have to tell you that we had an exceptional experience with your team. JaNye was our sales representative and he did an outstanding job. Communicated clearly, provided great customer service when my wife came to test drive and during delivery. Companies aren't measured by what happens when things go perfectly, they are measured by how they handle challenges. Less than 48 hours after delivery the car was leaking oil, pictures attached. I called JaNye immediately and it was 6:40 PM. JaNye was on vacation but responded immediately and said he would get back to me in the morning and he would resolve the issue. He called back before 10AM the next day and arranged for the car to be towed back to your service dept. By 10 am the following morning your service dept had identified the problem (faulty oil filter), and completed the repair. Your team then delivered the car back to my home by 2PM. You've trained your folks very well Matt. Their actions clearly displayed that your teams make customer satisfaction their top priority. This could have been a story about a horrible experience, a used car that broke down within days of purchase, a dealership that avoided responsibility, and a very unhappy customer. Instead it's a story about a customer that had an excellent experience and will go out of their way too refer business to you and buy vehicles from you in the future. Please pass along my compliments to JaNye and your entire team. This level of service in the car business is rare. Returning customer calls when on vacation, resolving problems urgently, and making it easy for the customer are all signs that your people care about the customer and your business. I'm certain that's what had made you and your team successful. My sincere appreciation.
— Keith O. ,
Awesome experience and an even more awesome salesman! Everyone was kind and there were no aggressive sales tactics we drove 2.5 hours from NW Ga and it was the smoothest transaction I have ever made! He made us feel like family! So friendly and kind! I am looking forward to my next purchase!
— Teena T. ,
It was the best vehicle buying experience I have ever had in my forty eight years. Janye was very attentive in listening to exactly what I wanted, what terms I wanted, and at what price I wanted. He worked diligently to make the deal happen within the boundaries I set, and did his job very well. I will absolutely be back in the future because of the way this gentleman conducted himself.
— Daryl M. ,
He was awesome to work with! Very patient and kind.
— Katrinna L. ,
I walked into the dealership with my guard up, but the experience completely changed my mind. The salesperson was honest, listened to what I wanted, and even told me when a car wasn’t right for me. He explained how much Hyundai has improved and the benefits of the warranty and long-term ownership. After looking at the Santa Fe, I chose the Palisade and got a great deal. I left very happy with both the experience and my new Palisade!
— Victor L. ,
Kanye was professional and courteous.
— Georgiea M. ,
I enjoyed my experience with JaNye. He was patient and helped me find the car that was best for my family and our budget. I recommend JaNye wholeheartedly! Thanks again!
— Ayana H. ,
Jayne was absolutely wonderful!!
— Karen B. ,
Specialties
- ELANTRA
- TUCSON
- SANTA FE
- PALISADE
- PALISADE HYBRID