Customer rating
4.6 / 5 based on 14 ratings (13 written reviews)
Recent reviews
I walked into the dealership with my guard up, but the experience completely changed my mind. The salesperson was honest, listened to what I wanted, and even told me when a car wasn’t right for me. He explained how much Hyundai has improved and the benefits of the warranty and long-term ownership. After looking at the Santa Fe, I chose the Palisade and got a great deal. I left very happy with both the experience and my new Palisade!
— Victor L. ,
Kanye was professional and courteous.
— Georgiea M. ,
I enjoyed my experience with JaNye. He was patient and helped me find the car that was best for my family and our budget. I recommend JaNye wholeheartedly! Thanks again!
— Ayana H. ,
Janye was very nice. He picked me up from my Home and gave me a nice ride to the dealership. He had all my paperwork completed upon arrival. I definitely will recommend using him again. Thanks again for making sure I had all the features I needed in my car.
— Kiera M. ,
Very helpful
— Robert P. ,
I am extremely disappointed with my experience purchasing a vehicle from Hyundai of McDonough, and unfortunately, I cannot recommend this dealership. I want to start by saying that the initial purchase transaction with Janye went smoothly, and I had no complaints about that part of the experience. The problems began after the sale, when issues with my vehicle started to arise. Since then, the level of communication and customer service I have received has been extremely poor. Shortly after purchasing my 2023 Hyundai Kona, I began noticing concerning noises coming from the vehicle, particularly while turning, backing up, parking, and going over bumps. I have repeatedly reached out trying to have my concerns properly addressed. On one occasion, I even drove approximately an hour and a half to the dealership for service, only to leave without the issue being properly evaluated or resolved. The vehicle has continued to have problems, and I have also experienced a red oil warning light coming on and off, which is extremely concerning considering how recently I purchased the vehicle. The vehicle is currently back in the shop and has been there for three days with no meaningful update. Communication has been just as frustrating as the vehicle issues themselves. I have reached out multiple times looking for answers and assistance. Jake informed me that they are understaffed and that responses may be delayed. While I understand businesses can experience staffing issues, that does not excuse leaving a customer without answers regarding a vehicle they just purchased—especially when that vehicle is experiencing potential mechanical problems. I have even reached out to the General Manager and have received no response. What makes this situation even more upsetting is that I am still within the dealership’s 30-day window. At this point, the continued delays and lack of communication have left me concerned that this situation is simply being prolonged until that window expir
— Amber M. ,
Janye was very helpful during my experience. Understood what I was looking for and did his best working with everyone to find exactly what I wanted.
— Asiyah A. ,
Excellent experience. Friendly ,knowledgeable, and doesn't try to rush you or pressure you through the process. Was willing to come to work on Father's Day on a Sunday even though he was not scheduled to work that day just so we could get our new car a day early. We had already signed the paperwork so it's not like he was worried about losing a sale. You'll enjoy the experience and tell him Gary and Deanna say Hi.
— Gary M. ,
Janye was great! He really put his best foot forward to get us in the vehicle we wanted for a price we were willing to pay. Love our new suv!
— Janesiah E. ,
Very nice and pleasant. He heard what I was looking for and help me stay within my budget that I needed to stay in. I would definitely recommend him to everyone looking for a car at this dealership.
— Christina S. ,
Specialties
- ELANTRA
- SANTA FE
- PALISADE
- TUCSON
- SONATA